Revolutionizing Beauty

Featured Services: Data Strategy, Paid Search

How AR Transformed MAC’s Iconic Lipstick Relaunch

73%

Purchase Intent Increase

18%

Brand Recall Surge

The Challenge

When MAC set out to rebrand its iconic Bullet Lipstick, the stakes couldn’t have been higher. As the brand’s highest-performing SKU, the success of this campaign would be pivotal. However, a familiar problem loomed—creative fatigue had set in. Traditional paid social campaigns were no longer delivering the same impact, and consumers, inundated with beauty content, were scrolling past ads without a second thought. Simply pushing more ads into their feeds wouldn’t cut it. The campaign had to do more than just inform—it had to captivate.

The solution was as bold as the product itself. MAC turned to augmented reality, a technology redefining digital experiences by making beauty interactive. With Gen Z and late millennials at the core of MAC’s audience, AR presented an opportunity not just to grab attention, but to revolutionize how consumers explored and purchased lipstick. A custom Meta AR lens was introduced, giving users the ability to virtually try on shades in real-time. No longer just spectators, they became active participants in the MAC Bullet Lipstick experience. To ensure the innovation wasn’t just an entertaining gimmick but a true business driver, the campaign was structured as an A/B test. The goal was clear: prove that AR could redefine desirability and drive real purchase intent.

The results exceeded all expectations. Ad recall surged by 18%, unaided awareness leaped by 58%, and purchase intent skyrocketed by an astounding 73%. By integrating AR into paid social, MAC didn’t just refresh its campaign—it rewrote the playbook on how beauty brands engage and convert their audiences.

The Execution

Bringing the campaign to life required careful orchestration. The Meta AR lens was meticulously crafted to be seamless, engaging, and frictionless. A flawless execution meant ensuring that consumers could easily access and use the feature, maximizing time spent interacting with the product.

Once engagement with the AR filter was established, the second phase of the strategy kicked in. Users who interacted with the lens were strategically retargeted with conversion-focused ads, reinforcing their initial interest and guiding them toward purchase. The experience didn’t just stop at the try-on—it followed them, subtly reminding them of the shades they loved.

Throughout the campaign, continuous analysis was conducted to optimize placements and refine messaging, ensuring that every touchpoint was delivering maximum impact. This wasn’t just about putting an AR lens out into the world—it was about making sure it worked, measuring its success in real engagement and sales.

The campaign drove an 18% increase in ad recall, proving that interactive formats capture consumer attention more effectively than traditional ads. Unaided awareness surged by 58%, meaning more consumers remembered the MAC Bullet Lipstick without a prompt. Most significantly, purchase intent rose by an extraordinary 73%, showing that AR didn’t just entertain—it convinced consumers to buy.

“Creating and executing the AR filter helped us bring the ‘fun’ to the MACximal launch, allowing us to offer the user an exciting experience beyond a standard in-feed ad. It got some amazing feedback both internally and externally, and we look forward to more creatively disruptive ideas!”

                               - Emma McMeekin, Senior Consumer Marketing Manager, MAC Cosmetics

Dan Jerome

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